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Privacy Policy

Ybanez Creative Agency · Last updated: 21 October 2026 · KvK 63558459

1. Who we are

Ybanez Creative Agency (YCA) handles your personal data with care. In this privacy policy you can read which data we collect, why we do so and what rights you have. We comply with the General Data Protection Regulation (GDPR).

YCA is responsible for the processing of personal data as described in this policy.

Contact details

  • Ybanez Creative Agency
  • Chamber of Commerce (KvK) number: 63558459
  • Email: info@ybanezcreativeagency.com
  • Website: www.ybanezcreativeagency.com

Do you have questions about privacy? Feel free to email us. We respond within 5 working days.

2. Which data we process and why

We only process data that you give us yourself or that is necessary to deliver our services properly. We do not process special categories of personal data (such as health or religion) and we do not target persons under the age of 16.

PurposeDataLegal basis (GDPR)
Getting in touch via form, email or phoneName, email address, phone number, company name, your messageConsent or preparation of an agreement
Quotations and introductory callsName, company details, contact details, project wishesPreparation of an agreement
Carrying out assignmentsName, company details, contact details, supplied materialsPerformance of the agreement
Invoicing and administrationName, address, KvK and VAT number, invoice detailsLegal obligation
Newsletter and updatesName, email addressConsent (you can always unsubscribe)
Job and internship applicationsName, contact details, CV, motivation, portfolioConsent or preparation of an agreement
Improving and analysing the websiteAnonymised browsing data, IP address (shortened)Legitimate interest
Online advertisingCookie and click dataConsent

We do not make decisions based solely on automated processing that have a significant impact on you.

3. Cookies and similar technologies

Our website uses cookies. A cookie is a small file that is stored on your computer, tablet or phone when you visit.

Type of cookiePurposeConsent required?
FunctionalMaking the website work properly, such as remembering your cookie preferenceNo
AnalyticalInsight into website usage via Google Analytics, set up in a privacy-friendly way (shortened IP address, no data shared)No, provided it is privacy-friendly
MarketingShowing and measuring advertisements via, among others, Meta (Facebook, Instagram), LinkedIn and Google AdsYes

On your first visit we ask for consent for marketing cookies via the cookie banner. You can change your choice at any time via the cookie settings at the bottom of the website. You can also delete cookies via your browser settings.

Our website may contain embedded content, such as videos or social media posts. These platforms may collect data themselves. Please read their own privacy policies.

4. Sharing, retention and security

Sharing with third parties

We never sell your data. We only share it with parties that help us deliver our services, or when required by law. Where necessary, we enter into a data processing agreement with these parties.

  • Hosting and website management
  • Email and storage (such as Google Workspace)
  • Project management (such as Trello, Notion and Asana)
  • Bookkeeping and invoicing
  • Newsletter software
  • Advertising and analytics platforms (such as Meta, LinkedIn and Google)
  • Freelancers and partners who work on your project

Some of these parties are located outside the European Economic Area, for example in the United States. In that case we ensure appropriate safeguards, such as the EU-US Data Privacy Framework or the standard contractual clauses of the European Commission.

Retention periods

DataHow long
Contact requests without an assignmentMaximum 1 year
Client and project dataUp to 2 years after the end of the collaboration
Invoices and administration7 years (statutory retention period)
Newsletter dataUntil you unsubscribe
Job applications4 weeks after completion, or 1 year with your consent

Security

We take appropriate technical and organisational measures to protect your data. Think of a secure connection (SSL), strong passwords with two-step verification and access only for those who need it. Do you think your data is not properly secured or do you see signs of misuse? Please contact us immediately.

5. Your rights

You always have control over your own data. You have the right to:

  • access your data;
  • have incorrect data corrected;
  • have your data deleted;
  • have the processing restricted;
  • object to the processing;
  • have your data transferred to another party;
  • withdraw your consent at any time.

Send your request to info@ybanezcreativeagency.com. We respond within 4 weeks. To prevent misuse, we may ask you to identify yourself.

Filing a complaint

Are you not satisfied with how we handle your data? Please let us know first, so we can find a solution together. You also always have the right to file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

6. Changes

We may amend this privacy policy if our services or the law change. The most current version is always available on our website.

Last updated: 21 October 2026